Refund Policy

All pre-orders must be cancelled 48hrs prior to the scheduled pick-up date and time to receive a full refund. There is NO refund on any pre-orders cancelled within 48hrs of the scheduled pick-up date and time. 

 

All custom orders require a 20% deposit nonrefundable up front with the remainder of the balance due at time of delivery and/or day of event. All custom orders must be cancelled 1 week prior to the scheduled pick-up date and time. There is no refund on your deposit. ANY custom orders cancelled within 1 week of the scheduled pick-up date and time will be charged 50% of the balance due. 

 

If you have any questions regarding our cancellation policies please email: joydonuts4you@gmail.com. Thank You!!